We're looking for a Sales & Marketing Coordinator to execute day-to-day marketing and support sales activity at Okanagan Lakefront Resort, keeping our online presence current, supporting group/wedding/ special occasion inquiries, and helping fill rooms through the slower months. This is an in office role based at the resort, and it also cross-trains as front desk backup coverage.
Key responsibilities
- Maintain and post to social media channels on a regular content calendar
- Keep OTA listings, photos and rates up to date across booking channels
- Respond to and follow up on group, wedding and corporate inquiries, and support the booking process
- Assist with email marketing campaigns and seasonal promotions
- Show rooms to prospects or partners and upsell or upgrades where relevant.
- Support basic reporting (inquiry volume, booking pace) for the Manager or GM
- Help coordinate on-site events, photo shoots and promotional activities
- Cross-train on the PMS and front desk procedures; cover front desk shifts as scheduled, especially during vacations or short-staffed periods
- Actively follow local events and community happenings to keep our promotions and partnerships current and stay up to date with the industry
Qualifications
- 1 year of experience in hospitality, retail, administration or marketing support; internship experience will be considered
- Comfortable with social media tools, basic email marketing platforms, and guest-facing work
- Familiarity with Cloudbeds or another hotel booking system preferred; training will be provided
- Strong organization and follow-through; comfortable switching between marketing tasks and front desk coverage
- Hospitality experience or willingness to train on front office procedures
- An active, creative person who genuinely enjoys working in the hospitality industry
Pay: $23.50-$26.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Vision care