Job Summary

- The Front of House Supervisor leads daily front-of-house operations to deliver welcoming, efficient, and consistent hospitality.
- This hands-on role supports the service team, helps maintain a positive guest experience, and coordinates with kitchen staff to keep service running smoothly.
- The supervisor may assist with serving, bartending, barista duties, etc.
- This position is suited to a dependable leader with strong customer service skills and an interest in restaurant or hospitality operations.

Responsibilities

- Supervise, coach, and support front-of-house team members during service; assign tasks and help maintain appropriate floor coverage.
- Coordinate team management activities, including onboarding, training, performance feedback, and interviewing candidates as needed.
- Welcome guests, respond to questions and concerns, and resolve service issues professionally.
- Oversee seating, reservations, order flow, and service standards while supporting staff with serving and guest requests.
- Operate the POS system, including Micros POS where applicable, and oversee accurate order entry, payment processing, and cash handling.
- Coordinate with kitchen staff to communicate orders, timing, dietary requests, and service needs.




- Support food preparation and cooking tasks when needed, following food handling procedures and food safety standards.
- Help maintain clean, organized dining, bar, and service areas; monitor supplies and communicate restocking needs.
- Assist with bartending or barista service when required, following applicable procedures and service standards.
- Promote a respectful, collaborative workplace and model professionalism, hospitality, and leadership throughout each shift.

Experience

- Previous food service, restaurant, or broader food industry experience is preferred.
- Supervising experience, team management, or other leadership experience is an asset.
- Experience with customer service, serving, POS systems, and cash handling is helpful.
- Knowledge of food safety and food handling practices is preferred. Food preparation, cooking, or kitchen experience is beneficial.
- Bartending or barista experience is an advantage.
- Restaurant management or hotel experience is welcome but not required.
- Robust communication, organization, judgment, and problem-solving skills are important for success in this role.

Pay: From $16.00 per hour

Work Location: In person

📌 Front of House Supervisor (Rocky Mountain House)
🏢 MR MIKES SteakhouseCasual
📍 Rocky Mountain House