Job Description Loblaw is looking for a Transportation Analyst / Customer Service Representative to join its Inbound Transportation team.

This role is ideal for someone with strong customer service and communication skills who is comfortable working in a fast-paced, high-volume environment.

You will support customer pickups and domestic transportation operations while working closely with vendors, customers, and internal teams.

The role requires someone who can manage a high volume of requests and escalations, work with data, and clearly communicate information to both operational teams and senior leadership.

Skills and Requirements 2–3 years of experience in transportation, logistics, freight planning, load planning, or dispatch operations, preferably in a high-volume OTR environment.

Bilingual proficiency is mandatory: Must be fluent in English and at least one of the following languages: Italian, Spanish, French, Chinese, or Arabic.

Advanced Microsoft Office 365 proficiency is essential, particularly Excel, Outlook, Teams, and Power

Point.

Exceptional verbal and written communication skills and a demonstrated commitment to outstanding customer service.

Strong organizational, multitasking, problem-solving, and time-management abilities.

Ability to manage competing priorities, resolve operational challenges,



and perform effectively under pressure.

Experience with Multiple vendors.

Education/background in Marketing, Communications, Transportation/logistics exposure Ideally Customer Service experience in Supply Chain Experience working in a quick-paced/high-volume environment Experience presenting information or reporting to senior leadership Strong Excel/data/table skills Customer/vendor relationship management experience We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment prospect/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

📌 Transportation Analyst/Customer Service -- Bilingual (Brampton)
🏢 Insight Global
📍 Brampton