As a Restaurant Manager in Tim Hortons, you will play a pivotal role in ensuring the smooth operation of our establishment. Your leadership will enhance guest experiences, drive profitability, and maintain high standards of service and quality. This position is essential for fostering a welcoming atmosphere that aligns with our brand values and enhances our reputation in the industry.
Responsibilities:
- Oversee daily restaurant operations, ensuring compliance with health and safety regulations.
- Manage staff recruitment, training, and performance evaluations to build a motivated team.
- Develop and implement strategies to improve customer satisfaction and increase sales.
- Monitor inventory levels and order supplies as needed to maintain efficient operations.
- Prepare and manage budgets, forecasts, and financial reports to ensure profitability.
- Collaborate with the kitchen team to create and update menus that reflect current trends and customer preferences.
- Handle customer complaints and feedback professionally to enhance guest relations.
- Ensure the restaurant is clean, well-maintained, and adheres to company standards.
- Meeting & exceeding Daily Metrics for Sales, Food, Paper & Labour
- Exceptional Communication & Interpersonal skills
- Exceptional Spoken & Written English required
Qualifications:
- Proven experience as a Restaurant Manager or in a similar managerial role within the hospitality industry.
- Strong understanding of restaurant management software and POS systems.
- Excellent leadership and interpersonal skills to effectively manage a diverse team.
- Ability to work in a fast-paced setting and handle multiple tasks simultaneously.
- Strong financial acumen with experience in budgeting and cost control.
- Exceptional communication skills, both verbal and written.
- A degree in Hospitality Management or a related field is preferred but not essential.
📌 Restaurant Manager (Cold Lake)
🏢 CareerBeacon
📍 Cold Lake
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