This is a maternity position covering from February 1 2027 until March 2028. There is a part time lead in component which can start sooner, and we anticipate there may be opportunities after the maternity position is completed. This is a Monday - Friday hybrid position.

The Vascular Surgery MOA supports daily clinic operations by coordinating front-desk and administrative tasks, maintaining electronic medical records, and helping patients and colleagues navigate appointments and office processes. This role calls for organized, courteous communication and careful handling of medical information.

Duties

- Provide a warm, welcoming experience for patients and families
- Room patients and assist with patient flow throughout the clinic
- Clean and restock exam rooms after use on Clinic Days
- Schedule, confirm, reschedule and manage patient appointments and waitlists (referrals and OR)
- Complete patient check-ins and outs
- Proofread patient dictations for any dictated errors and fax to appropriate physicians involved in patient care once completed
- Maintain accurate patient records and demographics within the EMR system
- Scan, upload, and link documents into patient charts
- Process incoming and outgoing faxes, mail and electronic communications




- Manage patient consent forms and documentation
- Answer phones, respond to patient inquiries and action voicemails/messages in a timely manner
- Assist with billing tasks, insurance verification and third-party forms/requests as needed
- Input referrals onto waitlists and in charts to be triaged
- Print all communications, referrals and all faxes for Dr. Robinson's review
- Creating requisitions and sending them to the appropriate department/facility for patient follow up/surveillance
- Updating necessary departments when surgeon schedules are available, inputting into EMR and into hospital system for approval

Experience
Required: Practical administrative, front-desk, and communication skills, including accurate recordkeeping, comfort with electronic medical records, and the ability to use multi-line phone systems and medical terminology in a clinical office setting.

Preferred: Experience in a medical office, dental office, or dental receptionist role. Experience with Plexia EMR is a plus.

Pay: $28.00-$36.00 per hour

Expected hours: 40.0 per week

Advantages:

- Dental care
- Extended health care
- Vision care

Work Location: Hybrid remote in Victoria, BC

📌 Vascular Surgery MOA (Victoria)
🏢 Surgical Associates - Island Vascular
📍 Victoria