Our well established and up-to-date dental office in East Scarborough is hiring a permanent full-time Office Administrator/Receptionist - We are NOT simply looking to fill a position. Our priority is finding the right person to join our growing team, and we are prepared to offer highly competitive compensation for a candidate who brings the experience, capability and initiative we are looking for.

The ideal candidate is enthusiastic and self-motivated who has strong patient-relationship skills and customer service attitude. We are looking for a reliable Office Administrator who undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently.

If you are a highly experienced dental administrator who can bring real value to the practice, we are prepared to compensate accordingly.

If you take pride in being dependable, proactive and one step ahead in a busy practice, we would genuinely like to hear from you.

Job Summary:
Coordinate the daily administrative operations of a dental practice, supporting organized workflows, accurate records, and a welcoming patient experience.

This role helps the health care team stay focused by keeping office processes and information running smoothly.

Work Hours:

- Morning shift (3 days per week) starts from 9:30am
- Evening shift (3 days per week) ends around 7:30pm
- Weekend shift (2 Saturdays per month) from 8:30am to 4:30pm

Main Duties:

- Coordinate scheduling, patient communications, and front-office workflows to support timely, consistent service.




- Maintain electronic medical records and use Patient Management and Patient Communication Softwares to update information accurately and handle administrative documentation.
- Support human resources activities, supervise office staff, and assist with budgeting and routine operational planning.
- Apply medical terminology and sound judgment when coordinating administrative tasks with clinical colleagues.
- Your impact: Organized records and workflows help colleagues deliver attentive, well-coordinated patient care.

Key Responsibilities:

- Coordinate office activities and operations to secure efficiency and compliance
- Scheduling, appointment control and recall management
- Dental treatment coordination
- Dental benefits and financial coordination
- process dental patients in and out
- collection of dental fees
- manage accounts receivable and payment plans
- interact with insurance companies (e.g. predeterminations, claim submission,...)
- generate various managerial reports
- proactively market and promote the dental office
- manage correspondences with patients, providers, suppliers, etc.
- manage supplies, orders and payments
- Assist colleagues whenever necessary

Qualifications & Skills:





- Proven experience as an office administrator, office assistant or relevant role
- Excellent knowledge of office management procedures and basic accounting principles
- Excellent knowledge of record keeping and basic cyber security principles
- Comfortable with treatment coordination when required
- Comfortable with financial coordination when required
- Confident handling a busy, fast-paced dental practice
- Outstanding communication and interpersonal abilities
- Excellent organizational and leadership skills
- Reliable, punctual and committed to consistent attendance
- Excellent multitasking, organization and time-management skills
- Strong team player with excellent communication skills
- Competent in prioritizing and working with little supervision
- Fluent in spoken and written English
- Computer and Technology savvy

Requirements:

- Min 3 years of experience worked as "Dental Office Administrator" in Canada is mandatory
- Min 2 years of experience working with "ABELDent" dental software is mandatory
- Excellent knowledge of MS Office (Word, Excel, Outlook) is mandatory
- Experience working with "RecallMax" is a strong asset

Pay: From $28.00 per hour

Expected hours: 35.0 – 44.0 per week

Benefits:

- Casual dress
- Dental care
- On-site parking
- Paid time off
- Relocation assistance
- Tuition reimbursement

Experience:

- working as "Dental Administrator" : 3 years (required)
- working with "ABELDent": 2 years (required)

Work Location: In person

📌 Experienced Dental Administrator (Scarborough)
🏢 Family Dental Office - Scarborough
📍 Scarborough