Impact patient lives remotely with Cencora as a Caseworker in Patient Support Services. This position emphasizes reimbursement processes and effective case coordination for improved healthcare access. As a vital part of Cencora, you'll assist in handling coverage-related requests, streamline documentation, and resolve reimbursement issues. Your role in patient and provider support combined with pharmaceutical commercialization will be fulfilling and impactful, contributing to healthier lives.
Key Responsibilities
Assist with reimbursement processes to ensure timely requests Coordinate case updates and documentation for seamless service Resolve routine reimbursement issues to minimize delays Maintain accurate case records for operational visibility Monitor trends and support proactive issue resolution
Requirements:
~ High School Diploma/GED or equivalent experience ~2+ years in reimbursement support or patient services ~ Preferred certification in reimbursement support or patient access ~ Familiarity with healthcare support services and claims ~ Solid communication skills for stakeholder alignment Drive impactful healthcare services in a supportive role with Cencora and enhance patient experiences.