Associate Client Engagement Manager (Calgary)

Associate Client Engagement Manager (Calgary)

05 Nov
|
Red Nucleus
|
Calgary

05 Nov

Red Nucleus

Calgary

Red Nucleus is hiring an Associate Client Engagement Manager to join our global Medical Communications team This is a home-based position out of Canada. The Associate Client Engagement Manager supports day-to-day client engagement and execution of publications and medical communications projects across assigned accounts and projects. This role partners closely with Client Engagement Directors to ensure high-quality delivery, operational efficiency, and client satisfaction while developing the skills required for increased ownership and leadership. The Associate Client Engagement Manager plays a critical role in coordinating workstreams, managing project documentation, tracking timelines and finances, and facilitating explicit communication between clients and internal teams. Supporting day-to-day client communications and serving as a secondary point of contact for assigned projects. Assisting with execution of publications & medical communications projects from initiation through completion. Supporting development of project briefs, timelines, scopes of work, and internal documentation. Coordinating project activities across internal capability teams such as Scientific, Creative & Editorial. Tracking project timelines, deliverables, and milestones; escalating risks or delays as needed. Supporting budget tracking, forecasting, and reconciliations under the direction of senior team members. Manage entry, update, and maintenance of publication records within Datavision (or similar publications management platforms). Assisting with scope change documentation and change orders as required. Supporting the medical/regulatory/legal (MLR) review process,



including document submission systems (e.g., Reviewing materials for accuracy, completeness, and alignment with client feedback prior to submission. Participating in client meetings, advisory boards, congresses, and speaker programs as appropriate with limited travel required. Maintaining organized project records and documentation. Bachelor's degree required (Communications, Marketing, Life Sciences, or related field preferred). 3-5+ years of experience in medical communications, medical education, pharma marketing, or related fields. Foundational understanding of the life sciences industry and medical communications environment Strong organizational and time-management skills with the ability to manage multiple priorities Familiarity with medical publication processes and industry guidelines Working knowledge of publications management tools such as Datavision Excellent written, verbal, and interpersonal communication skills High attention to detail and commitment to quality, accuracy, and compliance Proficiency with Microsoft Office (Excel, PowerPoint, Outlook, Teams) Familiarity with project management tools and document submission systems (e.g., Employees may progress within this range over time based on performance, tenure, and internal equity considerations. Diversity, equity and inclusion are valued at Red Nucleus and we believe we have a shared responsibility to provide equal opportunity and foster an inclusive spirit. We do not discriminate on the basis of race, color, national origin, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status.

📌 Associate Client Engagement Manager (Calgary)
🏢 Red Nucleus
📍 Calgary

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