Job Overview: We are seeking a dedicated Service Administrator to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support to our clients. Duties: - Communicate effectively with customers to address inquiries, resolve issues, and provide information about services - Perform data entry tasks accurately and efficiently - Utilize English and Spanish language skills to assist bilingual customers - Demonstrate excellent phone etiquette while handling customer calls - Upsell products or services to enhance customer experience - Support sales efforts by processing orders and coordinating with the sales team - Maintain customer records and update databases with relevant information Requirements:
- Proficiency in English and Spanish languages is preferred - Prior experience in customer service or sales roles is a plus - Strong communication skills to interact effectively with customers and team members - Multilingual abilities are advantageous - Ability to perform data entry tasks with high accuracy - Demonstrated phone etiquette skills - Capability to upsell products or services to customers Join us as a Service Administrator and be part of a dynamic team dedicated to delivering exceptional service to our valued customers.
Job Type: Full-time
Pay: From $50,000.00 per year
Advantages:
- Dental care
- Extended health care
- Life insurance