CGI is looking for a Director to lead and grow its Change Management practice within the Greater Montréal business unit.
In a context where Generative and Agentic AI are transforming roles, processes, and ways of working, you will help our clients successfully navigate human and organizational transformation. As a trusted advisor to executive leadership teams, you will lead change strategies that drive the adoption of new technologies and deliver measurable business outcomes.
You will lead an established practice of approximately 10 to 15 professionals specializing in change management, organizational development, and technology adoption. You will be responsible for its growth, performance, and financial results.
Work model: Hybrid
Location: Montréal
Your future duties and responsibilities
Leadership and Client Advisory
- Act as a strategic partner to executive leadership teams and transformation leaders.
- Design and lead enterprise-wide change strategies, including maturity assessments, impact analyses, stakeholder engagement, communications, training, and reinforcement.
- Support AI adoption while addressing impacts on roles, skills, and ways of working.
- Integrate responsible AI, ethics, and governance considerations into change management plans.
- Define adoption and benefits realization metrics, including usage, skills development, productivity, and employee experience.
- Equip managers and sponsors to actively and sustainably support change initiatives.
- Oversee delivery quality and contribute to high-value transformation engagements.
Practice Growth and Development
- Develop and execute the growth strategy for the practice.
- Assume accountability for revenue growth, profitability, and overall financial performance.
- Build and strengthen relationships with clients and strategic accounts, particularly within the Montréal market.
- Participate in RFPs, proposal development, and business development activities.
- Generate new engagements in collaboration with CGI’s Data & AI, Digital Transformation, and Integration practices.
- Evolve change management service offerings, particularly in AI adoption and workforce transformation.
- Develop offerings and accelerators that leverage AI tools to personalize change and measure outcomes.
Team Leadership
- Lead, engage, and develop a team of consultants.
- Oversee recruitment, staffing, and talent development within the practice, including AI-related capabilities.
- Foster a culture of accountability, collaboration, and knowledge sharing.
- Ensure disciplined management of performance, engagements, and practice operations.
Required qualifications to be successful in this role
- University degree in Management, Organizational Development, Organizational Psychology, or a related field.
- Minimum 10 years of experience in change management, organizational development, or transformation consulting
- Minimum 4 years of management experience
- Proven experience leading or developing a consulting practice, including P&L; accountability
- Demonstrated success leading large-scale transformation programs and the adoption of emerging technologies
- Robust knowledge of the Prosci methodology, including ADKAR and PCT, or equivalent recognized frameworks such as Kotter
- Solid understanding of AI impacts on roles, workforce skills, governance, and employee trust
- Ability to define adoption metrics and connect change initiatives to measurable business outcomes
- Strong industry expertise; experience in financial services is considered a significant asset
- Established professional network in Québec and the ability to generate new business opportunities within the Montréal market
- Excellent communication and presentation skills with executive leadership teams
- Strong people leadership, strategic judgment, and the ability to manage change fatigue
- Prosci certification required (or to be obtained within six months of joining)
- Excellent communication skills in both French and English (spoken, written)
Location: Montreal
Work mode: Hybrid
CGI is providing a reasonable estimate of the pay range for this role.
The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is 80 000$ and 155 000$. This role is an existing vacancy.
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Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
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Come join our team—one of the largest IT and business consulting services firms in the world.
📌 Director of Change Management & AI Transformation (Montreal)
🏢 CGI
📍 Montreal