About Us
FH&P; Lawyers LLP is a full-service law firm with deep roots in the Okanagan Valley and a history spanning more than a century. With offices in Kelowna, West Kelowna, and Penticton, and lawyers based across the Valley; most recently adding Vernon. We are proud to serve our clients with practical, trusted, and forward-thinking legal solutions.
The Opportunity
Are you organized, personable and able to thrive in a fast-paced setting? Do you enjoy helping people, juggling competing priorities and keeping things running smoothly?
FH&P; Lawyers LLP is seeking a Temporary Full-Time Receptionist to join our Office Services Team. As the first point of contact for clients and visitors, you will play an important role in delivering an exceptional client experience and supporting the daily operations of our busy law firm.
Key Responsibilities
- Answering a high volume of incoming calls using a multi-line switchboard.
- Greeting and assisting clients, including responding to questions, collecting documents and payments, witnessing signatures and arranging refreshments.
- Monitoring and responding to reception and service email accounts, directing correspondence to the appropriate lawyer or legal assistant using Filevine the Firm’s Practice Management System.
- Processing client payments, updating accounts and issuing receipts with a high degree of accuracy.
- Coordinating courier deliveries, incoming mail and time-sensitive legal documents.
- Managing meeting room bookings and supporting lawyers with meeting schedules.
- Preparing and distributing daily reports and court hearing lists within strict morning deadlines.
- Checking and scanning client identification in accordance with Law Society requirements.
- Maintaining an organized and welcoming reception area and meeting rooms.
- Completing daily opening and closing procedures and assisting with meeting and event set-up.
What You Bring
- Previous reception,
administrative or customer service experience.
- Excellent organizational skills and exceptional attention to detail.
- Strong communication and interpersonal skills.
- The ability to multitask, prioritize and manage frequent interruptions.
- Professionalism, discretion and sound judgement when handling confidential and sometimes sensitive client matters.
- A positive, adaptable and team-oriented approach.
The Right Fit
Reception in a busy law firm is much more than answering phones and greeting visitors. You will regularly manage several tasks simultaneously, work to tight deadlines and navigate frequent interruptions while ensuring everything is completed accurately and on time.
If you are proactive, dependable, calm under pressure and take pride in delivering excellent client service, we would love to hear from you!
Why Join FH&P; Lawyers LLP
We offer an attractive and comprehensive compensation package, including:
- Competitive pay - The expected pay range for this role is $20-25hr
- Modern office space in Kelowna’s Landmark District
- Opportunities to participate in community groups, events, and committees – we are rooted in community. Ready to help.
- A positive and collaborative environment that supports growth and development
How to Apply
Interested candidates can submit a cover letter and resume outlining how their qualifications meet the position requirements to
[email protected].
We appreciate your interest in working at FH&P; Lawyers. Please note that we are only able to respond to those who meet the above requirements and are selected for interview. We are growing, so if you do not hear from us, please keep watching for future opportunities.
Pay: $20.00-$25.00 per hour
Expected hours: 37.5 per week
Benefits:
- Company events
- On-site parking
- Paid time off
Ability to commute/relocate:
- Kelowna, BC V1Y 9X1: reliably commute or plan to relocate before starting work (required)
Work Location: In person
📌 Temporary Receptionist (Landmark)
🏢 FH&P Lawyers
📍 Landmark