Coordinate client care communications for Motion in Whitby, Ontario, connecting customers, healthcare practitioners, and internal teams with empathy and precision.
Motion is adding a responsive Customer Service Representative to its Canadian mobility and accessibility solutions network. This role manages daily client interactions while supporting billing, payments, deposits, and order administration. Success requires customer-facing experience, Microsoft Office proficiency, database familiarity, and comfort learning current software quickly.
Key Responsibilities:
- Engage clients, loved ones, practitioners, and visitors
- Maintain accurate billing, payment, and deposit processes
- Coordinate client order details with internal teams
- Communicate paperwork requirements and completion status
- Provide friendly responses to urgent inquiries
Requirements:
- Several years of customer-facing experience
- Experience managing deadlines in office environments
- Ability to build relationships and find suitable solutions
- Comfort handling simultaneous phone, email, and in-person requests
- Clean criminal background check and bondable status
Use organized coordination, empathetic service, and healthcare communication skills to support Motion clients and practitioners in Whitby.