The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

This home supports Indigenous children and youth in care in an environment that values culture, identity, belonging, and connection. Staff work alongside youth to strengthen or re-establish meaningful connections with their families, communities, cultures, and traditions whenever possible, while providing consistent, relationship-based support for youth with diverse needs and experiences.

Is this role right for you?

We're looking for people who genuinely enjoy working with children and youth and believe in the power of building positive, consistent relationships and are open and willing to support youth in their cultural, community, family activities.

You bring education and/or experience in Child and Youth Care or a related field, share Taproot's values, are committed to Truth and Reconciliation, and to applying the CARE (Children and Residential Experiences)



principles in your everyday practice.

In Your Role You Will

- Plan and develop the program in consultation with the program manager, and plans and implements program activities and special events.
- Formulate program policies and procedures and evaluates the program in consultation with the supervisor.
- Oversee the day to day operation of the program by ensuring that: the necessary facilities and equipment are in place; program policies, guidelines and best practices are adhered to; and program standards and licensing requirements are met.
- Supervise/oversee program staff and contractors by performing duties such as assigning work, providing feedback on performance, and conducting performance evaluations.
- Participate in the recruitment and selection of program staff and contractors by performing duties such as screening applicants, participating in interview panels, and making hiring recommendations.
- Schedule program staff and sets up placements according to program requirements.
- Orient, determine the need for, and provide training to program staff, contractors, volunteers and practicum students.
- Promote public awareness of and support for the program by performing duties such as producing promotional materials and attending community events.




- Liaise with community service providers and other professionals to coordinate service provision, facilitate referrals to the program, and represent the agency and/or program in external events.
- Maintain related records and statistics and produces reports as required.
- Operate motor vehicles safely and legally while transporting service recipients or on Taproot business.
- Provide on-call and emergency coverage on pager or cell phone as required.
- Perform miscellaneous job-related duties as required.
- Enjoy taking children and youth on community outings, recreational activities, and everyday adventures.
- Find purpose in encouraging and supporting youth to attend appointments, school, and other key commitments.
- Build trust through patience, consistency, and authentic relationships.
- Work well as part of a team and value collaboration, accountability, and continuous learning.
- Respect and celebrate each young person's unique strengths, identity, culture, and lived experiences.
- Apply leadership skills to encourage and support the staff team to engage with the youth in daily activities, cultural/community, family engagement etc

The Position

The Program Coordinator 2 (PC2) position will oversee the day to day operation of the program by ensuring that the necessary facilities and equipment are in place, adhere to program policies, guidelines and best practices, and meet program standards and licensing requirements.

The PC2 will assist with recruitment, selection, orientation, training, and monitoring. In addition to completing supervision tasks, supporting contractors as required, managing the program budgets, allocation of funds and on-call processes.

We're looking for people who genui

📌 Program Coordinator 2, Full-Time (Vancouver)
🏢 Taproot Community Support Services
📍 Vancouver