Fleet Device Support Engineer (Richmond Hill)

Fleet Device Support Engineer (Richmond Hill)

05 Nov
|
mecka
|
Richmond Hill

05 Nov

mecka

Richmond Hill

Keep Mecka AI’s distributed capture devices operational using Linux, scripting, and practical hardware troubleshooting. Improve readiness checks for teams collecting robotics data globally.

As a Capture Device Operations Engineer, you will carry issues from first report through verified resolution for a growing device fleet. You will prepare deployments, support remote diagnostics and updates, and provide operators with actionable instructions. Your evidence-based work helps reduce downtime across locations, operators, and real-world conditions.

Key Responsibilities:

- Manage reported issues through diagnosis and verified resolution
- Configure devices and perform software updates before deployment
- Diagnose peripherals, networking, data transfers, and Linux behavior




- Write operational scripts and repeatable troubleshooting procedures
- Inspect returned devices and confirm readiness for reuse

Requirements:

- Three to four years troubleshooting combined hardware and software
- Hands-on Linux command-line and network diagnostic experience
- Python or shell scripting for operational automation
- Experience validating behavior after configuration changes
- Ability to document evidence and helpful reproduction steps

Use fleet support, Linux diagnostics, and operational scripting to keep Mecka AI capture devices ready for deployment.

📌 Fleet Device Support Engineer (Richmond Hill)
🏢 mecka
📍 Richmond Hill

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