Own daily ServiceNow configuration, administration, and support at Lightspeed, using JavaScript and platform scripting to improve critical workflows. Work across multiple instances and technical teams.

As a hands-on developer, you will maintain a scalable ServiceNow setting spanning ITSM and HRSD applications. Your work includes access controls, platform health, reusable standards, documentation, and user procedures. You will collaborate with infrastructure, security, vendors, stakeholders, and technical teams on complex issues and enhancements.

Key Responsibilities:

- Administer roles, ACLs, permissions, and platform access controls
- Maintain applications, catalog items, record producers, and user experiences
- Investigate performance issues and optimize platform solutions
- Establish reusable patterns for workflows,



notifications, and approvals
- Maintain runbooks, integration documentation, and user procedures

Requirements:

- Hands-on experience developing and administering ServiceNow
- Strong JavaScript and ServiceNow scripting API knowledge
- Experience with Business Rules, UI Policies, UI Actions, and ACLs
- Ability to troubleshoot complex ServiceNow and system issues independently
- Experience translating stakeholder requirements into technical solutions

Use ServiceNow administration, scripting, security, and troubleshooting expertise to strengthen Lightspeed’s platform operations.

📌 ServiceNow Platform Administrator Developer (Edmonton)
🏢 Lightspeed Commerce
📍 Edmonton