Deliver qualified front desk support at Haven Toronto, greeting clients, handling inquiries, and coordinating appointments across community programs. Casual shifts are scheduled as required.

This Support Care Worker works with a multidisciplinary team serving individuals facing homelessness, substance use, mental health challenges, and complex social needs. You will complete registrations, coordinate referrals, document client interactions, and support access to essential on-site services. Available programs include Haven Drop-In, Our Place Community of Hope, and Hospital Overflow.

Key Responsibilities:

- Handle phone inquiries and welcome clients professionally
- Schedule appointments and coordinate referrals with providers
- Consult colleagues to support coordinated client care




- Complete hourly safety and security checks
- Assist with food, donations, supplies, and inventory

Requirements:

- Post-secondary diploma in Social Services, Addictions, Recreation, or Mental Health
- Knowledge of downtown Toronto social resources
- Strong communication, interpersonal, and documentation abilities
- Awareness of harm reduction and mental health issues
- Valid First Aid and CPR

Apply your front desk, referral coordination, and documentation strengths while supporting safe, respectful Haven Toronto programs.

📌 Front Desk Support Care Worker (Toronto)
🏢 St. Michael's Homes
📍 Toronto