Apply By: Wednesday, November 18, 2026 11:59 pm EST

Medical Clerk

Job ID: 250375
Posting status: Open
Organization: Ministry of the Solicitor General
Division: Thunder Bay Correctional Complex
City: Thunder Bay
Position(s) language: English
Job term: 4 Permanent
Job code: C10OAD – Office Administration 10 (COR)
Salary: $1,070.46 – $1,259.69 Per week*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Join the health care team at Ontario’s newest state-of-the-art correctional facility. The newThunder Bay Correctional Complexhas been designed with modern health care spaces, enhanced technology, and dedicated wellness and cultural areas that support both staff and those in custody.

This is an exciting opportunity to build your career in a up-to-date correctional health care environment while enjoying all thatThunder Bayhas to offer, including its vibrant waterfront, access to world-class outdoor recreation, and strong sense of community.

As a Medical Clerk, you will provide essential administrative support to the health care team and play a key role in delivering quality health services within the institution.

About the job

In this role, you will:

- Provide receptionist services
- Prepare a variety of reports and correspondence
- Book physician, specialist and medical test appointments
- Complete applications for health insurance numbers
- Coordinate physician billings
- Prepare reconciliation statements
- Maintain filing systems and other related administrative duties.

What you bring to the team

Technical Knowledge and Skills:

You possess:

- knowledge of office administration procedures, filing systems, records management practices,



and administrative support processes.
- the ability to interpret and apply relevant legislation, including the Freedom of Information and Protection of Privacy Act (FIPPA) and the Mental Health Act.
- an understanding of medical terminology in order to interpret information accurately.
- knowledge of institutional and health care policies and procedures related to the handling, security, and release of medical information.

Organizational, Analytical and Reasoning Skills:

You:

- have analytical skills to identify and resolve administrative errors, including missing information, incomplete documentation, scheduling conflicts, and formatting inconsistencies.
- are organized and can prioritize a variety of tasks with conflicting deadlines
- pay attention to detail and accuracy when preparing documents

Communication, Interpersonal and Computer Skill:

You can:

- prepare and present information in a clear and concise manner
- use your interpersonal skills to work effectively with a diverse client group
- work independently and as part of a team
- effectively use various computer software applications and databases (i.e. MS Office, OTIS)

Don’t meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications,



please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario’s Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy

What we offer

The Ontario Public Service is one of Ontario’s largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:

- a career that can grow across ministries and job functions
- flexible learning and developmental opportunities, including education and mentorship programs
- a comprehensive compensation and benefits package
- base salary that aligns to

📌 Medical Clerk (Northeastern Ontario)
🏢 Ontario Public Service
📍 Northeastern Ontario