Crisis intervention and tenant support define this casual prospect with Lookout Housing and Health Society at The Junction in Courtenay. Overnight shifts may qualify for a night premium.

The Tenant Support Worker assists adults facing challenges meeting basic needs and goals. Reporting to the Site Manager, you will provide assessments, service planning, crisis intervention, and ongoing support. The schedule includes seven days weekly, with day, afternoon/evening, overnight, weekend, and holiday shifts.

Key Responsibilities:

- Develop service plans after identifying tenant challenges
- Administer tenant finances and medication
- Complete required paperwork and evaluation statistics
- Use conflict resolution and crisis intervention skills
- Remain alert and attentive throughout working hours

Requirements:

- Recent related experience of two years or equivalent
- Knowledge of mental health and income assistance resources
- Familiarity with harm reduction and trauma informed practice
- Ability to analyze and resolve problems
- OFA 1 First Aid and Vulnerable Sector clearance

Support residents with crisis intervention, service planning, and practical assistance while advancing healthier, more independent living arrangements.

📌 Crisis Intervention Tenant Worker (Courtenay)
🏢 Lookout Housing And Health Society
📍 Courtenay