Manage Follett retail sales, financial metrics, and store performance while delivering brand excellence and engaging customer service. Travel remains under ten percent.
As Campus Store Manager, you will partner with a Regional Manager to adjust store strategies and drive results. You will manage annual shrink budgets, approve merchandise adjustments, and execute promotions supporting sales growth. The role combines analytical oversight with talent management, campus communication, customer outreach, and operational planning for traditional and rush periods.
Key Responsibilities:
- Partner with Regional Manager to review and adjust financials
- Meet annual shrink budget requirements
- Approve store markups, markdowns, and write-offs
- Ensure merchandise displays, layouts, and promotions support sales
- Protect assets and maintain associate and customer safety
Requirements:
- Bachelor's Degree or equivalent
- Three to five years of strong customer service experience
- Robust analytical skills and financial acumen
- General computer skills
- Strong time management and problem-solving skills
Use financial insight, sales leadership, and operational planning to guide Follett campus store performance across Canada.