Welcome clients at the Hermès boutique entrance with confidence, composure, and polished customer service. Help manage arrivals, appointments, and queue communication carefully.

Hermès Canada’s Host serves as the boutique’s first point of contact, greeting visitors and identifying the nature of their visits. The position maintains appointment information, communicates arrivals to departments, and supports service access when capacity is reached. Organization and detail matter.

Key Responsibilities:

- Station at the entrance and greet boutique visitors
- Record arrivals, no-shows, reschedules, and cancellations
- Notify departments about client appointment arrivals
- Respond to appointment calls and assign requests
- Provide queue updates when the boutique reaches capacity

Requirements:

- Strong communication with gracious, warm interactions
- Effective professional telephone and face-to-face skills
- Excellent customer service and friendly client approach
- Adaptable availability based on business requirements
- Organized workspace and strong attention to detail

Support Hermès boutique operations through organized reception, appointment management, and attentive client communication at every arrival.

📌 Boutique Reception Host Toronto (Vancouver)
🏢 Hermès International
📍 Vancouver