Technical Writer in Toronto creating accurate documentation for Agile squads, with emphasis on compliance, technical accuracy, and user-centered communication. Reporting to the Leader, Business and Information Security Office and IT Compliance Management, this Technical Writer supports assigned projects. The position works with cross-functional teams and subject matter experts to produce procedures, policies, processes, standards, build books, and playbooks. Documentation must follow Interac standards. Key Responsibilities:

Build rapport with technical subject matter experts Create and maintain technical documentation Analyze processes and document workflows Guide project documentation repositories and references Publish knowledge resources for employees Requirements:

Five-plus years of technical writing experience Degree in information technology or related discipline Knowledge of technical disciplines and ITSM practices Transparent, accessible writing with technical accuracy Understanding of PCI and ISO27001 environments Apply technical writing, compliance awareness, and knowledge management skills to documentation supporting Interac’s digital payment ecosystem in Toronto.

📌 Technical Writer IT Compliance (Winnipeg)
🏢 Interac
📍 Winnipeg