Job Summary:

The UNIX Midrange Support role is a junior-level position responsible for the administration, management, and support of UNIX-based midrange server environments. The role ensures the secure, highly available operation of data center systems, including performance monitoring, capacity planning, and incident management, with a focus on Linux and AIX platforms. The position requires onsite presence and may involve occasional overtime and shift adjustments to maintain operational continuity.

Responsibilities:

- Administer and support UNIX midrange servers including Linux and AIX platforms.
- Monitor system availability, capacity, and performance; proactively manage configurations and assets.
- Provide backup, recovery, and disaster recovery services to ensure data integrity and availability.
- Manage data center facilities including rack space, power, cabling, security, and environmental controls.
- Oversee direct access storage management and optimize storage utilization and performance.
- Plan and execute capacity and performance management activities for server environments.
- Implement availability management plans and coordinate hardware maintenance.
- Support system operations including job scheduling, console monitoring, and incident/problem management following ITIL processes.
- Maintain and update system software, patches, and security measures including virus management.
- Coordinate with vendors and third parties for hardware and software support and maintenance.
- Maintain detailed technical documentation and generate performance and service level reports.
- Act as Transition to Operations Coordinator for infrastructure projects and privacy contact for operations.

Required Skills:
- Experience in midrange server configuration and administration (Linux/AIX).
- Knowledge of ITIL framework and incident/problem management.
- Strong understanding of data center operations and environmental controls.
- Backup and disaster recovery expertise, including Veritas NetBackup.




- Capacity planning and performance tuning for UNIX systems.
- Ability to manage system software updates, patches, and security protocols.
- Technical documentation and reporting skills.
- Computer Engineering or Computer Science degree or equivalent experience preferred.
- ITIL Foundation or Service Manager certification.

Desired Skills:
- Experience with SAN/NAS storage systems (IBM SVC, NetApp).
- Familiarity with Azure Linux host and storage environments.
- Knowledge of Oracle database administration and operational DBA tasks.
- Experience with Nagios monitoring and VAX DCL systems.
- Understanding of Kerberos, encryption services, and intrusion detection systems.
- Vendor management and service level agreement (SLA) negotiation experience.

Rated Criteria:
- UNIX/Linux Midrange Server Administration - 30 Points
- Data Center and Storage Management - 20 Points
- Backup, Recovery, and Disaster Recovery Expertise - 15 Points
- Performance, Capacity, and Availability Management - 15 Points
- ITIL Incident and Problem Management - 10 Points
- Technical Documentation and Reporting - 5 Points
- Security and Virus Management - 5 Points

Total: 100 Points Deliverables:
- Daily, weekly, and monthly system performance and availability reports.
- Updated technical documentation including server configurations and network diagrams.
- Capacity planning forecasts and trend analysis reports.
- Incident and problem resolution documentation following ITIL standards.
- Audit reports related to data center and system security compliance.
- Service level agreement (SLA) evaluation and internal service reports.
- Coordinated transition plans for infrastructure projects.

Must Haves:
- Proven ability to administer and support UNIX midrange servers (Linux/AIX).
- ITIL Foundation certification or equivalent experience.
- Solid problem-solving skills and ability to manage incidents effectively.
- Experience with backup and disaster recovery systems.
- Ability to work onsite with flexibility for overtime and shift adjustments.
- Excellent communication and documentation skills.

Public Sector Experience:

Preferred

📌 UNIX Midrange Support Specialist (Saskatchewan)
🏢 vTech Solution
📍 Saskatchewan