Job Description

The Store Excellence Manager is responsible, along with their team of project specialists and coordinators, for process improvement, the creation of standard operating procedures (SOPs), monitoring store excellence, and providing consulting services to NAPA, Altrom, and Traction locations nationwide. They work to improve store processes by proposing concrete solutions. Relying on Lean Six Sigma principles and collaborating closely with Operations Directors (GOM and DOM), they provide solid support to all store activities while leading a team dedicated to operational support and excellence.

Specifically, the selected candidate will:

- Lead the team of project management specialists and coordinators.
- Manage the departmental budget, team performance, and HR requests.
- Develop team members' skills and define their career paths.




- Foster a healthy, positive, and empathetic work setting focused on well-being.
- Evaluate projects using Lean Six Sigma principles.
- Determine project ROI, sustainability, and improvement potential.
- Collaborate with store management to validate and support projects.
- Align priorities with the Network Operations Director for applicability at UAP.
- Drive integration and the onboarding project with GPC.
- Collaborate with GPC on defining store operational roles.
- Partner with UAP Training and Development to support projects.
- Create, review, and optimize store policies and standard operating procedures (SOPs).

📌 Store excellence manager (Montreal)
🏢 UAP
📍 Montreal