Manage Halifax service operations for Rentokil Terminix through technician leadership, client care, route efficiency, and field-based support.
As an experienced Operations Manager, you will oversee pest control technicians and provide direction across service and client care. Your work supports customer loyalty, revenue goals, expense control, scheduling efficiency, and business development with sales teams.
Key Responsibilities:
- Direct staff across operations, service, and client care
- Provide daily field support to pest technicians
- Partner with sales on business development activities
- Monitor scheduled appointments and field routing efficiency
- Submit weekly, monthly, and yearly operational reports
Requirements:
- Required experience managing pest control operations
- Three to five years in customer service management
- Experience training, mentoring, and coaching service professionals
- Ability to obtain required federal, provincial, and local licenses
- Ability to pass background and motor vehicle checks
Apply operational leadership, route management, and client service expertise while supporting Rentokil Terminix customers throughout Halifax.