Federated Insurance is seeking a Client Service Associate with exceptional communication skills to support clients and commercial insurance operations.
As a Client Service Associate, you will assist a Commercial Insurance Specialist with the daily running of a book of business. You will provide excellent customer service while managing high volumes of requests in a timely, accurate manner. The position values flexibility, multitasking, attention to detail, and a team-first mentality.
Key Responsibilities:
- Assist the Commercial Insurance Specialist with daily operations
- Deliver excellent service to commercial insurance clients
- Manage high-volume requests accurately and efficiently
- Support communication across client service activities
Requirements:
- College or university post-secondary education
- Two years of front-line customer service experience
- Robust communication skills for client-facing service
- Microsoft Office applications proficiency
- Competitive spirit and high-performance mindset
Use your communication, service, and Microsoft Office strengths to support Federated Insurance clients and commercial insurance professionals.