TD Canada Trust is seeking a Personal Banking Associate Trainee skilled in customer service, financial guidance, and digital banking education.
Based in Sherwood Park, Alberta, this 37.5-hour trainee position serves customers through the branch’s Personal & Commercial Banking business. You will identify needs, handle service transactions, resolve banking questions, and recommend appropriate products or internal partners. Training and onboarding support development while mobility within the assigned district remains a condition of employment.
Key Responsibilities:
- Build impactful relationships with existing and prospective customers
- Provide advice, service transactions, and banking problem resolution
- Explain emerging digital banking trends and tools
- Report non-standard matters and critical issues to management
- Recommend improvements to branch practices and processes
Requirements:
- Customer experience skills and courteous communication abilities
- High School diploma or relevant experience
- Post-Secondary or related undergraduate degree preferred
- Investment Funds Canada or equivalent within 90 days
- Mobility throughout the assigned district and region
Develop banking expertise by combining customer guidance, digital education, relationship building, and branch process improvement.
📌 TD Canada Trust Banking Trainee
🏢 TD
📍 Canada
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