Deliver welcoming library services with Chatham-Kent Public Library across Blenheim and Merlin branches. Strong communication and customer service skills support this permanent part-time work.
The Library Assistant 2 assists daily operations while connecting patrons with resources, technology, and services. You will handle reference inquiries, reader’s advisory, circulation tasks, outreach, and programming support. The position includes weekday, afternoon, evening, and weekend hours.
Key Responsibilities:
- Answer telephone and email inquiries professionally and promptly
- Assist patrons with catalogues, accounts, computers, and online access
- Process interlibrary loan and purchase suggestion forms
- Prepare returned materials and support collection rotations
- Promote library resources and services through outreach
Requirements:
- Explicit, friendly communication with patrons, staff, and administration
- Excellent customer service showing courtesy and responsiveness
- Strong computer skills, including Word, Excel, PowerPoint, and Outlook
- Ability to use circulation and cataloguing library systems
- Ability to travel between Chatham-Kent branches and outreach locations
Bring accurate communication, digital assistance, and customer service skills to CKPL’s branch and outreach operations.