Apply patient safety science, human factors, and high-reliability principles as VHA Home HealthCare’s permanent full-time Client Safety Program Lead.

Reporting to the Director of Quality, this senior healthcare safety leader strengthens VHA’s proactive, evidence-informed approach to preventing harm. The role develops safety frameworks, monitors indicators, leads incident management, and supports sustainable systems-level improvement. Collaboration spans operational leaders, professional practice teams, and other stakeholders across the organization.

Key Responsibilities:

- Provide expertise in systems thinking, just culture, and psychological safety
- Monitor safety trends, risks, opportunities, and improvement strategies
- Develop and deliver incident management and Client Incident Module education




- Manage safety indicators, dashboards, and performance reports
- Support ongoing compliance with safety-related accreditation practices

Requirements:

- Master’s degree in quality, public health, administration, or equivalent
- Regulated health qualified designation preferred
- Certified Professional in Patient Safety or equivalent certification
- Experience leading incident reviews and sustainable improvements
- Strong data literacy, analysis, communication, and facilitation skills

Use safety science and data-informed leadership to advance client protection, learning, and quality across VHA.

📌 Patient Safety Science Program Lead (Canada)
🏢 Canadian Inclusion
📍 Canada