Turn security and compliance information into accurate customer responses for Case IQ’s enterprise assurance process. Work remotely with cross-functional reviewers and Sales.

This early-career customer security assurance role supports questionnaires, RFPs, due diligence, and document requests. You will use approved content and evidence, maintain response standards, and help route complex questions to specialists. Success requires strong writing, organized tracking, and interest in Case IQ’s security program.

Key Responsibilities:

- Prepare transparent customer-facing security and compliance responses
- Route policies, certifications, and privacy materials appropriately
- Organize response libraries and supporting evidence




- Identify questions requiring specialist review or escalation
- Document repeatable assurance workflows and lessons learned

Requirements:

- Early-career experience in customer-facing or related operations work
- Ability to translate technical input into accurate responses
- Comfort with documents, spreadsheets, and knowledge bases
- Ability to ask questions and identify missing information
- Discretion when handling sensitive information and data

Apply your writing, coordination, and security knowledge to help Case IQ deliver dependable customer assurance responses.

📌 Customer Security Assurance Analyst (Ottawa)
🏢 Case IQ
📍 Ottawa