Drive the Simons experience through store operations, employee development, and customer-focused leadership in a fast-paced retail environment. Help teams deliver service excellence consistently.

This Department Manager role leads associates, oversees everyday operations, and sets standards for outstanding customer interactions. You will identify training needs, collaborate with Area Directors, and develop strategies supporting merchandising effectiveness and business needs. The position also requires comfort with digital programs and complex tools.

Key Responsibilities:

- Empower associates to strengthen customer relationships
- Set service standards and model successful performance
- Lead employee training and development activities




- Evaluate departmental performance with Area Directors
- Develop solutions for operational and merchandising challenges

Requirements:

- Five to seven years in rapid-paced retail environments
- Direct experience managing people and operational processes
- Passion for customer service and team inspiration
- Adaptability and openness in collaborative management settings
- Autonomy navigating digital programs and technology systems

Use operational leadership, employee development, and customer service expertise to strengthen the Simons experience across your department.

📌 Simons Store Operations Manager (West Vancouver)
🏢 La Maison Simons
📍 West Vancouver