Apply active listening and conflict resolution as a Customer Service Representative supporting communication, progress reporting, and process improvements. Work collaboratively and independently.

This Customer Service Representative role requires two or more years of similar experience. You will use active listening, conflict resolution, and multitasking while maintaining reliable, punctual work habits. The position includes reporting progress and issues to your direct supervisor. It also involves contributing to a positive, productive team setting and supporting process improvements when opportunities arise.

Key Responsibilities:

- Report progress and issues to the direct supervisor
- Contribute to a positive, productive team environment
- Support process improvements where opportunities are identified

Requirements:

- Two or more years in customer service or similar
- Working knowledge of active listening techniques
- Working knowledge of conflict resolution
- Working knowledge of multitasking
- Reliable, punctual, and strongly committed to work

Use customer service experience, active listening, and conflict resolution to report progress and support ongoing process improvements.

📌 Customer Service Representative (Canada)
🏢 Alorica Canada
📍 Canada