Follow us on LinkedInPosting Reason:Replacement of a regular positionJob Type:EmployeeAnticipated Duration in Months (for contracts and temporary assignments):N/AJob Family:Academic Program Management# of Open Positions:1Faculty/Service
- Department:Teacher Ed_B.
A._DLS
- ProgramsCampus:Main CampusUnion Affiliation:SSUODate Posted (YYYY/MM/DD):2026/10/29Applications must be received BEFORE (YYYY/MM/DD):2026/11/09Hours per week:35Salary Grade:SSUO Grade 07Salary Range:$62,027.00
- $78,349.00About the Faculty of EducationThe Faculty of Education, along with its commitment to the promotion, advancement, and dissemination of knowledge in the field of education in general, is actively involved in teacher training. Located on the unceded ancestral lands of Algonquin peoples, the Faculty of Education is proud to promote equity, diversity, and inclusion. Moreover, according to the latest QS ranking, our faculty is ranked among the top 100 in the world, and fifth in Canada, for research.
Position PurposeReporting to the Senior Specialist of Academic Program Management, responsible for executing logistical activities related to the delivery of programs within a faculty, service or research environment, including but not limited to courses, workshops, training and events, while ensuring smooth and efficient operations and an exceptional client experience. Coordinates elements of physical and material resources, including arrangements with third-party providers and other uOttawa services. Performs routine financial transactions, routine communications and other administrative support functions related to program delivery. May be required to execute logistical activities for special projects within the scope of the overall program.
In this job, your responsibilities will include:Program Operations :



Performs a variety of operational functions related to ongoing program delivery in the context of a service, academic sector, or in a research environment. Performs routine administrative and financial functions. Executes all operational activities around program delivery efficiently and within budget. Troubleshoots unanticipated complications within the scope of program execution and implements creative solutions to ensure operational continuity. Maintains accurate records for key historical data and program metrics.
Client Service and Communications : Acts as communication liaison between program management, clients, contributors, experts and other stakeholders in order to ensure the effective sharing of critical information related to the program components under his or her area of responsibility. Ensures that accurate and explicit information related to the program, deadlines, and requirements is consistently available and updated. Addresses client feedback, escalates more complex areas of concern to program management, with the goal of favouring service excellence.
Activity and Event Registration : Handles registration related to ongoing participation in program offerings. Plans and executes efficient participant registration and all related follow-up for special events. Handles other routine activities in support of the smooth execution of program events within the scope of the program.
Resource Coordination :



Administers accurate inventories of resources required for program delivery. Contributes to the overall planning for all program offerings by projecting resource requirements for program cycles, including material and space requirements.
Reporting : Provides a variety of reports to management in support of program planning and continuous improvement initiatives.
What you will bring:Post-secondary education in administration, or an acceptable combination of education and experienceMinimum of 3 years’ relevant experience in administrative coordinationDemonstrated experience in client serviceExperience working in a postsecondary institution or other complex organization is an assetSkills in the use all Microsoft Office softwareSkills in the use of web content management applications is an assetStrong organizational abilities and consistent attention to detail in a fast-paced environmentAbility to produce high quality work in an environment with multiple strict deadlinesStrong interpersonal and communication skillsDemonstrated success working in a team settingAbility to occasionally work outside of normal office hoursAbility to occasionally travel outside of the regionBilingualism – French and English (spoken and written)Key Competencies at uOttawa:Here are the required competencies for all or our employees at uOttawa:Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientati

📌 Intermediate Coordinator, Academic Program Management (Canada)
🏢 University of Ottawa Heart Institute
📍 Canada