Technical Writer in Toronto creating accurate documentation for Agile squads, with emphasis on compliance, technical accuracy, and user-centered communication.

Reporting to the Leader, Business and Information Security Office and IT Compliance Management, this Technical Writer supports assigned projects. The position works with cross-functional teams and subject matter experts to produce procedures, policies, processes, standards, build books, and playbooks. Documentation must follow Interac standards.

Key Responsibilities:

- Build rapport with technical subject matter experts
- Create and maintain technical documentation
- Analyze processes and document workflows
- Guide project documentation repositories and references
- Publish knowledge resources for employees

Requirements:

- Five-plus years of technical writing experience
- Degree in information technology or related discipline
- Knowledge of technical disciplines and ITSM practices
- Explicit, accessible writing with technical accuracy
- Understanding of PCI and ISO27001 environments

Apply technical writing, compliance awareness, and knowledge management skills to documentation supporting Interac’s digital payment ecosystem in Toronto.

📌 Technical Writer IT Compliance (Canada)
🏢 Interac
📍 Canada