Serve Meridian Members in Orillia through empathetic service, financial product knowledge, and accurate transaction processing onsite. This part time branch role emphasizes patience, listening, and consultative communication.

As a Member Services Representative, you will support exceptional Member experiences while positioning Meridian products and services around financial wellbeing. You will identify requests, provide qualified referrals, protect privacy, and collaborate with Wealth, Small Business, and Mobile Mortgage Specialists. The role also supports branch strategies, community engagement, and internal partnerships.

Key Responsibilities:

- Serve Members with excellence, patience, empathy, and discretion
- Identify needs and promote relevant products and services




- Post transactions accurately and complete work responsibly
- Resolve Member concerns and create preventive action plans
- Support branch strategies and community engagement activities

Requirements:

- Previous frontline sales or service-related industry experience
- High School diploma or relevant working experience
- Strong computer systems knowledge and virtual technology comfort
- Strong negotiation, interpersonal, written, and oral communication skills
- Flexibility to work scheduled evenings and weekends

Bring Member-focused service, financial product awareness, and cooperative communication to Meridian’s Orillia branch team.

📌 Part Time Member Experience Representative (Canada)
🏢 Meridian Credit Union
📍 Canada