Dementia Resource Consultant - Middlesex - UH

Do you have a passion for working with older adults, including people living with Alzheimer’s disease and other dementias and their care partners?

We are seeking a new member of our Dementia Resource Consultant (DRC) team. This position will work in the Emergency Department (ED) of University Hospital (UH) as part of the Dementia Resource Education Advocacy Mentorship (DREAM) Team. They will provide support connecting persons living with dementia and/or care partners to programs and services within the Alzheimer Society such as behavioural support outreach, counselling, respite and other community resources.

The DRC provides specialized dementia-focused support, education, and service navigation to ensure that person living with dementia and/or care partners receive appropriate, timely, and community aligned care. By coordinating resources, modeling behavioural strategies, and collaborating with hospital and community partners, the DRC helps divert unnecessary hospital admissions and builds long-term resiliency to prevent future nonacute ED visits.

About This Position:

Job Status: Full time, Permanent, current role

Location:

- Alzheimer Society Southwest Partners:Middlesex office– 435 Windermere Road, London (with some travel required within Middlesex, Oxford and Elgin counties).
- University Hospital (UH): 339 Windemere Rd. London

Summary:

Under the direction of the Manager of Community Clinical Services, this position serves as the point of contact for hospital Emergency Department (ED), Home and Community Care Support Services staff and individuals living with dementia and their care partners who present to the hospital Emergency Department.



These individuals may become clients of Alzheimer Society Southwest Partners (AlzSWP), including both persons living with dementia and/or care partners.

Duties and Responsibilities:

- Speaks with clients on the phone or in person in the ED, acting as a point of contact for potential clients who present in the ED with cognitive impairment / dementia,
- Screens and assesses clients based on standard criteria for the services of the AlzSWP, specifically Counselling, BSO, and Respite,
- Prioritizes assistance with ED patients who are expressing responsive behaviour and provides intervention activities when needed,
- Educate, coach and role model for ED team members and staff on behavioural strategies through the use of Montessori and GPA techniques and tools; including a focus on mitigating the risk or necessity for restraints,
- Assist existing Memory Clinic and Geriatric clinic teams in the community if and where required,
- Provides families with relevant information for other community agencies and programs when appropriate, or if they require additional community services ex. legal counsel or financial planning,
- Liaises with other community agencies to facilitate referrals and coordinate client services as required,




- Participates in coordinated care planning with hospital staff to ensure smooth transition out of ED back into the community as needed,
- Attend interdisciplinary meetings within the hospital to spread awareness of DREAM program and support complex patient care ie. BSO rounds,
- Liaise with primary care providers to support stabilization in the community of PLWD,
- Gather statistical data as defined for this OH West program.

Respite Coordination:

- Coordinate respite services for AlzSWP clients in collaboration with the HCCSS team and the Manager of Community Clinical Services.

Program Support:

- Maintains an inventory of both internal and external resources,
- Attends AlzSWP staff and department meetings, and other internal and external committees as required.
- Evaluation & Other Responsibilities:
- Represents the Alzheimer Society professionally in the community treating all internal and external clients with respect and dignity,
- Participates in organizational committees and task forces as requested,
- Complies with organizational policies and procedures,
- Complies with the duties imposed by law or contract and the policies and procedures for performing the job in a safe and healthy manner,
- Takes an active role in promoting and protecting personal health and safety and the health and safety of others,
- Performs other duties as assigned,
- Participates in quarterly performance management meetings and annual performance review with supervisor.

The above tasks are representative but not all-inclusive.

Requirements / Experience and Qualifications:

- A university degree in social sciences, nursing or other related health care disci

📌 Dementia Resource Consultant (Canada)
🏢 pillarnonprofit.ca
📍 Canada