05 Nov
|
Compass Group Canada (Beaver
|
Canada
05 Nov
Compass Group Canada (Beaver
Canada
Coordinate premium suite operations through MYSUITES, client communication, and event-day service at a busy outdoor stadium. Supervise suite staff while meeting guest expectations.
The Suite Operations Coordinator manages suite holder profiles, ordering details, payments, reports, and event preparation. This position supports hiring and training suite servers, coordinates with Premium and Catering teams, and maintains accurate client and staff information. Customer service, hospitality, administrative, and Microsoft Office knowledge support the work.
Key Responsibilities:
- Update MYSUITES menus, logins, profiles, and digital menus
- Confirm payments, specifications, invoices, receipts, and outstanding balances
- Coordinate servers, binders, labels, reports,
and suite setup
- Communicate with suite holders before and during games
- Run pre-shift meetings and complete final event checks
Requirements:
- Minimum two years customer service experience
- Minimum two years hospitality experience
- High school completion or equivalent
- Valid Smart Serve Certificate and mathematical skills
- English fluency, Microsoft Word and Excel knowledge, adaptable shifts
Bring hospitality coordination, customer service, payment accuracy, and MYSUITES administration to every premium suite event.
📌 Suite Operations Coordinator (Canada)
🏢 Compass Group Canada (Beaver
📍 Canada