Shape Air Canada’s digital customer communications through clear, engaging copywriting and exact editing for Web and promotional channels. Collaborate across teams.

This Copywriter - Digital Content position creates customer-facing promotional content for Air Canada’s digital experiences. You will transform complex business information into concise messages, manage content projects, and protect brand tone, accessibility, and consistency. The work supports sales, product, itinerary, destination, and international campaign communications.

Key Responsibilities:

- Lead promotional writing for Web and digital customer interactions
- Develop, review, proofread, and deliver customer-facing content
- Translate complex information into relevant customer-centric messages
- Manage projects through requirements,



approvals, and final delivery
- Collaborate with Marketing, designers, translators, and partner teams

Requirements:

- Bachelor’s degree or equivalent diploma in writing or related field
- At least four years’ digital copywriting and editing experience
- Excellent writing, editing, proofreading, grammar, and spelling skills
- Knowledge of SEO and digital accessibility practices
- Ability to manage priorities, stakeholders, and deadlines

Bring digital copywriting, editing, SEO, and customer-focused communication skills to Air Canada’s promotional content team.

📌 Digital Content Copywriter Air Canada
🏢 Air Canada
📍 Canada