Lead front store customer service, cash operations, and merchandising while keeping Shoppers Drug Mart customers at the centre. Support a locally owned store in its community.

As a Front Store Supervisor, you manage customer service functions involving cash, cashiers, and merchandising. You train and guide staff, support loss prevention, and resolve customer issues. The position also maintains store presentation, product displays, and operating standards.

Key Responsibilities:

- Manage cash, cashier, and merchandising customer service functions
- Train cashiers and merchandisers in their job functions
- Track cash office inventory and cashier procedures
- Resolve refunds, exchanges, and other customer issues
- Maintain organized shelves, displays, housekeeping, and store image

Requirements:

- Planning, judgment, and decision-making abilities
- Independent thinking when organizing the store
- Problem-solving skills supporting customer satisfaction
- Computer literacy and organized work habits
- Productive time management and product knowledge

Apply customer service leadership, cash management, merchandising, and problem-solving skills as a Shoppers Drug Mart Front Store Supervisor.

📌 Front Store Customer Service Supervisor (Canada)
🏢 Shoppers Drug Mart
📍 Canada