Title: Quality Engineer (QE) / SDET – AI Chatbot Validation

Location : Toronto ,ON

Experience: 6+ Years

Key Responsibilities:

- Validate AI chatbot responses for accuracy, relevance, completeness, and consistency.
- Design and execute test cases, conversation scenarios, and regression suites.
- Identify hallucinations, incorrect responses, formatting issues, and knowledge gaps.
- Analyze chatbot conversations and recommend quality improvements.
- Develop and maintain automated chatbot validation scripts.
- Collaborate with AI engineers, developers, and business teams to resolve defects.
- Support UAT, release validation, and production quality monitoring.
- Track defects, test results, and quality metrics.

Required Skills:

- 5+ years of QA, SDET, and test automation experience.
- Hands-on experience testing AI, LLM, GenAI, chatbots, or virtual assistants.
- Knowledge of prompt engineering and AI response validation.
- Python, Selenium, Playwright, PyTest, or similar automation tools.
- API testing and automation frameworks.
- Jira, Confluence, GitHub, and Agile methodologies.
- Solid analytical, troubleshooting, and communication skills.

📌 Quality Engineer (QE) / SDET – AI Chatbot Validation (Toronto)
🏢 apptoza
📍 Toronto