Client service delivery and problem-solving define this BMO position at 100 King Street West. Support exceptional client experiences through timely operational service.

As a Client Delivery Associate, you provide daily operational support within Commercial Sales & Service. You handle transactions, escalations, investigations, and service requests for clients. Your work includes analyzing issues, assessing resolutions, publishing reports, and directing clients toward relevant products, services, and resources.

Key Responsibilities:

- Resolve client problems and facilitate service request resolution
- Handle transactional requests, escalations, and service investigations
- Publish regular and ad-hoc reports and dashboards
- Analyze client feedback to identify service gaps




- Apply policies, regulations, controls, and risk frameworks

Requirements:

- Two to three years of relevant experience preferred
- Client relationship, financial services, or service excellence experience
- Corporate or banking setting experience preferred
- Bachelor's degree preferred in business, finance, or marketing
- Foundational regulatory compliance and problem-solving proficiency

Bring client service, issue resolution, reporting, and product knowledge to BMO's operational delivery team at 100 King Street West.

📌 Client Service Delivery Associate (Toronto)
🏢 Bank N.a.
📍 Toronto