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The IT Project Manager is responsible for leading and successfully completing IT projects from end to end across their lifecycle phases. The person holding this position must have in-depth knowledge and extensive experience in supervising the stages of creation, planning, implementation, quality control and analysis of complex technical projects. They must be able to easily identify and define risks and problems early in the project life cycle, and then communicate them to the teams or sponsors concerned, where appropriate. The successful candidate must also ensure that expected project outcomes meet stakeholder requirements in terms of schedule, scope and budget, in accordance with Air Canada's project management methodologies and frameworks. This includes maintaining standards related to management methods to limit the risks associated with ongoing business transformations.

The position can be based in Montreal or Toronto.

Responsibilities:

- Manage multiple technological projects, from conception to final implementation, including transition to stable teams.
- Manage day-to-day operational aspects related to project management to ensure compliance with project scope and quality and financial control.
- Engage appropriate stakeholders to determine and manage required enterprise and IT project outcomes.
- Support the definition of business and technical requirements, so that all project documents, artifacts, and intended deliverables are approved and meet business and technical needs.




- Draw up and maintain a master project roadmap, including workflows, core activities, milestones, due dates, owners and dependencies, and use project management tools and skills to establish project deadlines, track assigned tasks, track scope changes and monitor project progress and financial aspects.
- Maintain ongoing communication with key stakeholders, including the project sponsor, Business-to-Business Product Owner, Technical Product Owner, and Dossier Lead, so that they are informed in a timely manner of significant changes in the status of a project.
- Communicate regularly with the project team to describe the work breakdown structure, assign responsibilities and tasks, set deadlines and coordinate all project-related activities, including changes.
- Track and manage project budget and expenses, maintain forecasting accuracy, and ensure costs are contained, variances explained, and invoices paid.
- Establish and update performance metrics, indicators, benchmarks, and project guidelines to ensure project resources are used properly and in accordance with the quality assurance standards of Air Canada's project management organizational methods.
- Communicate regularly with other project or program managers participating in other initiatives to foster an workplace of mutual awareness where project deadlines, interdependencies, common challenges,



and best practices are harmonized.
- Establish and maintain reports and presentations on all aspects of project development, status, and completion objectives.
- Effectively communicate project progress to different levels of the management team. Assess project risk events and escape them to the appropriate level, where appropriate, to ensure proper resolution.
- Contribute to the development of all project governance methods and related practices, including the use of risk, dependency, issue, change management, and decision logs, and ensure compliance with and sponsorship of these methods.
- Advise and guide the project team, as needed, on project management best practices.
- Play a leadership role by advising project team members in the exchange of project management best practices.
- Conduct project retrospectives to learn and document lessons learned.

Qualifications

- Technical certification or relevant university degree (or relevant experience)
- At least five years of experience managing complex projects
- Certificate in project management issued by a recognized project management organization, a requirement
- Experience using Agile and Scrum methodologies, highly desired
- Proven ability to work in a cross-functional environment, communicate concisely and effectively, reach consensus, and manage complex projects in a similar environment
- Strong relationship management and leadership skills
- Ability to manage strategic and tactical plans simultaneously while navigating a constantly transforming business context
- Demonstrate punctuality and reliability to support the overall success of the team in a fast-paced environment.

📌 IT Project Manager (Quebec City)
🏢 Air Canada
📍 Quebec City