Lead client services and digital transformation at Orchard in Toronto, combining strategic direction, commercial control, and delivery governance.

This vice president role owns an account or account group end to end. You will guide strategy, creative direction, client relationships, growth, and program governance. The position brings together business direction and program leadership across complex digital delivery.

Key Responsibilities:

- Write proposals, strategies, and briefs aligned with client objectives
- Own integrated roadmaps and release calendars across delivery teams
- Maintain decision, dependency, change, and status tracking
- Manage budgets, forecasts, resources, invoicing, and margin risks
- Lead senior client relationships, growth,



and current business efforts

Requirements:

- Ten-plus years leading complex digital delivery in agencies or consulting
- Experience managing large portfolios and concurrent workstreams
- Knowledge of platforms, CMS delivery, CRM, and content production
- Strong commercial judgment in forecasting, scoping, and change control
- Based in Toronto with senior stakeholder leadership experience

Bring strategic leadership, digital delivery expertise, commercial judgment, and client confidence to Orchard’s Toronto leadership team.

📌 VP Client Services Digital Transformation (Toronto)
🏢 Orchard
📍 Toronto