Role: Senior Compliance Technology Engineer Location: Charlotte NC (Onsite)(Hybrid) Electronic Communications Archiving & Supervision Position Overview • We are seeking an experienced Senior Compliance Technology Engineer to support the engineering, implementation, integration, and operational management of technology used for regulatory electronic communications archiving and supervision.

- The ideal candidate will combine strong infrastructure and automation skills with practical experience supporting electronic communications in a regulated environment. This role requires hands-on experience with Microsoft Azure, Terraform, PowerShell and/or Python, Windows, messaging technologies such as Microsoft Exchange and Microsoft Teams, and SMTP fundamentals.

Experience implementing or supporting enterprise electronic communications archiving platforms such as Smarsh, Proofpoint, or similar solutions is highly desirable.

- The engineer will work closely with technology, compliance, messaging, infrastructure, and application teams to ensure regulated electronic communications are reliably captured, archived, and available to support compliance and supervisory requirements.

Key Responsibilities • Engineer, implement, configure, and support solutions used for electronic communications capture, archiving, and supervision in a regulated environment.

- Support integration of messaging and collaboration platforms with enterprise communications archiving solutions.
- Work with Microsoft Exchange and Microsoft Teams and other electronic communication technologies to support compliant capture and archiving.
- Troubleshoot message delivery, routing, journaling/capture, connectivity, and integration issues across messaging and archival platforms.
- Apply strong knowledge of SMTP fundamentals, including mail flow, routing, relays, headers, and troubleshooting.
- Design, deploy, and maintain infrastructure and services within Microsoft Azure.
- Develop and maintain Infrastructure as Code using Terraform to improve consistency, repeatability, and automation.
- Develop PowerShell and/or Python scripts for automation, monitoring, deployment, validation,



troubleshooting, and operational support.
- Support Windows-based infrastructure and applications, including troubleshooting at the operating system and application layers.
- Partner with Compliance and technology stakeholders to translate regulatory and business requirements into scalable technical solutions.
- Participate in production support, incident troubleshooting, root-cause analysis, upgrades, migrations, and remediation activities.
- Develop technical documentation, operational procedures, architecture documentation, and support materials.
- Identify opportunities to improve automation, resiliency, monitoring, operational efficiency, and controls across the communications compliance environment.

Required Qualifications • Strong IT engineering experience, preferably within a regulated financial service or similarly regulated environment.

- Experience supporting Compliance and Regulatory electronic communications archiving and/or supervision technologies.
- Hands-on experience with an enterprise communications archiving platform such as Smarsh, Proofpoint, or a comparable solution.
- Strong hands-on experience with Microsoft Azure.
- Experience building and maintaining infrastructure using Terraform.
- Strong scripting and automation skills using PowerShell and/or Python.
- Strong experience administering and troubleshooting Microsoft Windows environments.
- Experience with enterprise messaging and collaboration technologies, including by not limited to Microsoft Exchange On-premise, Exchange Online and Microsoft Teams, Bloomberg email and IM and Symphony.
- Strong understanding of SMTP, mail flow, message routing, and related messaging concepts.
- Robust troubleshooting skills across applications, infrastructure, networking, messaging,



and cloud services.
- Ability to work across engineering, infrastructure, messaging, cybersecurity, operations, and Compliance teams.
- Strong written and verbal communication skills with the ability to document complex technical environments clearly.

Preferred Qualifications • Experience supporting Linux environments.

- Experience with multiple electronic communications archiving or supervision platforms.
- Experience integrating communication platforms with compliance capture and archival systems.
- Experience with large-scale cloud migrations or modernization initiatives.
- Experience with monitoring, logging, alerting, reconciliation, or automated validation of communications capture.
- Understanding of electronic communications retention, recordkeeping, supervision, eDiscovery, legal hold, and audit requirements in regulated environments.
- Experience implementing automated infrastructure deployment and configuration management practices.
- Familiarity with APIs and integration technologies used to connect messaging, collaboration, and archival platforms.

Ideal Candidate

Profile • The successful candidate is a hands-on senior engineer who understands both the technology behind modern communications platforms and the additional engineering rigor required when those communications must be captured and retained for regulatory purposes.

- They should be equally comfortable troubleshooting messaging flows, writing automation, deploying Azure infrastructure through Terraform, and working with Compliance stakeholders to understand regulatory technology requirements.

Primary skill set

- Electronic Communications Compliance • Archiving & Supervision • Azure • Terraform • PowerShell/Python • Windows • Exchange • Microsoft Teams • SMTP • Smarsh/Proofpoint I structured this to make the regulated electronic communications experience the differentiator, while Azure, Terraform, scripting, Windows, Exchange/Teams, and SMTP establish the hands-on engineering bar. I also kept Linux as preferred rather than required, as requested.

📌 Senior Compliance Technology Engineer - Charlotte, NC (Montreal)
🏢 Apptadinc
📍 Montreal