Lead terminal operations for Air Canada, directing safe day-of activities across boarding gates and check-in counters. Guide unionized teams with empathy.

As an Airport Operations Manager, you will direct daily terminal activities efficiently and safely. Your work supports customer expectations throughout the Air Canada experience. You will coach IAMAW and Unifor team members, focusing on development, trust, and hospitality.

Key Responsibilities:

- Direct day-of operations across terminal areas
- Ensure activities are conducted efficiently and safely
- Oversee boarding gates and check-in counters
- Coach unionized team members empathetically
- Build trust and support team development

Requirements:

- Leadership capability in airport terminal operations
- Ability to direct daily activities safely
- Experience coaching unionized team members
- Empathetic approach to team development
- Commitment to customer expectations and hospitality

Support Air Canada terminal performance through protected operations, empathetic leadership, team development, and customer-focused hospitality.

📌 Airport Terminal Operations Manager (Quebec City)
🏢 Air Canada
📍 Quebec City