East End, Toronto | In office | Full-Time

$110,000–$125,000 CAD + Benefits

The Opportunity

We're hiring on behalf of one of our established precision manufacturing partners in Toronto for an experienced Quality Assurance Manager to lead quality systems, regulatory compliance and continuous improvement across its manufacturing operations.

Reporting directly to the Chief Operating Officer, this is a senior leadership role with significant responsibility for the organization's Quality Management System (QMS), ISO 9001 compliance, audit performance and overall quality effectiveness.

We're seeking an accomplished quality professional who brings more than an understanding of standards and procedures — someone who knows how to translate quality requirements into effective manufacturing processes, strengthen accountability and prevent recurring problems.

The ideal candidate combines deep ISO 9001 expertise, proven audit leadership and the ability to influence quality performance across production, engineering and supply chain operations.

The Mandate

You'll take ownership of the organization's Quality Management System, ensuring it remains compliant, effective and continuously improving.

Your focus will extend beyond maintaining certifications to strengthening the processes, controls and accountability that support consistent manufacturing quality and customer confidence.

Quality Management Systems & ISO 9001

- Lead the development, implementation and ongoing improvement of the organization's Quality Management System.
- Maintain compliance with ISO 9001, customer-specific requirements and applicable contractual and regulatory quality standards.




- Establish effective quality policies, procedures, work instructions and document-control processes.
- Evaluate existing quality systems, identify gaps and implement improvements that strengthen operational effectiveness.
- Ensure quality requirements are consistently understood and applied throughout manufacturing operations.

Audit Leadership & Regulatory Compliance

- Lead internal, external, customer and certification audits, maintaining continuous audit readiness.
- Coordinate audit preparation, documentation, evidence gathering and cross-functional participation.
- Manage audit findings, corrective action plans and timely closure of non-conformances.
- Monitor the effectiveness of corrective actions and ensure sustained compliance.
- Serve as a key point of contact for quality system assessments and audit-related matters.

Non-Conformance Management & Corrective Action

- Oversee the identification, investigation and resolution of manufacturing quality issues.
- Lead structured root cause analysis, corrective and preventive action (CAPA) and effectiveness verification.
- Identify recurring defects, systemic weaknesses and opportunities to strengthen preventive controls.
- Partner with Manufacturing and Engineering to resolve quality challenges and reduce repeat non-conformances.




- Promote proactive risk identification and prevention rather than reactive problem-solving.

Quality Performance & Continuous Improvement

- Establish and monitor quality performance indicators, audit trends, corrective action effectiveness and operational quality risks.
- Analyze quality data to identify improvement opportunities and emerging concerns.
- Drive initiatives that improve process consistency, reduce defects and strengthen customer satisfaction.
- Support continuous improvement through standardized processes, data-driven decisions and cross-functional accountability.
- Provide senior leadership with meaningful visibility into quality system performance and improvement priorities.

Leadership & Cross-Functional Collaboration

- Lead, mentor and develop quality personnel, reinforcing technical capability and accountability.
- Partner with Production, Engineering, Supply Chain and other departments to integrate quality requirements into daily operations.
- Lead management reviews and present QMS performance, audit results, quality risks and corrective action progress to senior leadership.
- Support customer quality concerns, supplier-related quality issues and escalations as required.
- Strengthen a culture in which quality is embedded in manufacturing decisions and operational execution.

The Experience You Bring

Essential Qualifications

- 10+ years of progressive experience in manufacturing quality management, quality assurance or Quality Management Systems leadership.
- Strong working knowledge of ISO 9001, quality management principles and audit requirements.
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📌 Quality Assurance Manager – ISO 9001 (Toronto)
🏢 Remote People
📍 Toronto