Strategic technology procurement drives PagerDuty’s growth in a hybrid Toronto workplace, using software negotiations and AI tools to improve purchasing.

As Procurement Manager, you will partner with Product, Engineering, Marketing, and GTM teams. You will guide vendor strategies, executive stakeholders, and complex technology agreements. The individual contributor role focuses on SaaS, cloud, software, and skilled services procurement.

Key Responsibilities:

- Advise executive leaders on procurement strategy and supplier intelligence
- Design long-term strategies for SaaS and infrastructure vendors
- Lead supplier quarterly business reviews and performance KPIs
- Negotiate global software contracts and commercial terms
- Optimize P2P workflows using AI and automation tools

Requirements:

- 3+ years in procurement, sourcing, or vendor management
- Software, SaaS, and technology category experience
- 2+ years managing P2P and Source-to-Contract processes
- 2+ years negotiating software contracts, especially SaaS
- Experience partnering with Product, Engineering, or IT stakeholders

Shape PagerDuty’s technology procurement strategy through executive partnership, SaaS negotiations, vendor planning, and AI-enabled workflows.

📌 Strategic Technology Procurement Manager (Toronto)
🏢 PagerDuty
📍 Toronto