Build trusted relationships with Broadridge’s large financial clients through bilingual French and English communication in a hybrid Canadian role.

As a client-facing lead, you will connect bank and brokerage clients with internal teams. You will understand business needs, coordinate issue resolution, support implementations, and improve ongoing service. The position requires financial services technology experience, Canadian taxation knowledge, and careful attention to detail.

Key Responsibilities:

- Serve as primary contact for large financial services clients
- Coordinate timely, complete responses to client inquiries
- Conduct business reviews and align goals, strategies, and measures
- Support implementations, releases, changes, and client requests




- Analyze usage trends and share actionable insights internally

Requirements:

- At least five years in bilingual customer-facing service
- French and English written and verbal communication skills
- Financial services technology and product experience
- Canadian taxation and tax slip understanding
- Bachelor’s degree or equivalent and Canadian Securities Course

Apply client relationship, analytical, and communication skills while supporting Broadridge customers, adoption, implementations, and service improvement.

📌 Bilingual Client Success Lead (Edson)
🏢 Broadridge
📍 Edson