Joining Air Canada is about joining a Canadian icon, Air Canada recently voted best airline in North America. Take your career to new heights by joining our innovative and diverse team at the forefront of passenger air transport.

The Management Methods Advisor is responsible for maintaining and executing the approved management methods strategy for the company. By collaborating proactively with business unit heads and stakeholders, they ensure compliance with process standards and provide coaching to the business in developing efficient processes. The incumbent will evaluate process efficiency and guide process owners and managers regarding the continuous improvement of their activities.

Responsibilities:

- Conduct a gap analysis regarding business process ownership and collaborate with leaders to determine owners.
- Support the business through value chain modeling, adhering to management methods standards.
- Advise the business on process standards, expectations, and models to ensure the efficiency of management methods.
- Accompany managers in identifying appropriate process controls and performance indicators.
- Evaluate process-related risks and help the business determine opportunities for process improvement.
- Review, study, and understand each business sector to guide efficiency gains and improvements.
- Ensure that processes are mapped end-to-end, taking into account all cross-functionalities and that internal client expectations are clear and well-defined.
- Develop user-friendly tools and models to facilitate process management and the evaluation of their efficiency.
- Collaborate with managers to ensure that management methods manuals are up-to-date and well-documented and that changes are announced.
- Prepare reports to monitor systems and maintain full control over them.

Qualifications

- University degree in a relevant field or college diploma in industrial engineering technology.
- 3 to 5 years of experience/training in process manuals,



process documentation, training manuals, etc.
- Experience with BPMN (Business Process Model and Notation) tools and data mining.
- Thorough knowledge of Air Canada Maintenance and operations, an asset.
- Initiative and ability to work well with minimal supervision.
- Proven problem-solving skills related to data analysis.
- Excellent practical knowledge of Microsoft Office suite software, the TRAX system, and NetLine, as well as relevant IT systems used by Air Canada Maintenance.
- Competence and experience in process mapping and procedure improvement to align them with the company strategy.
- Competence and experience in analyzing and establishing benchmarks and proper process functioning.
- Competence and experience in establishing policies and rules, as well as implementing processes and technological changes.
- Initiative and proactive attitude.
- Solid oral, written, and interpersonal communication skills.
- Some travel will be required.
- Show punctuality and reliability to support the overall success of the team in a quick-paced environment.

Employment Conditions:

Candidates must be eligible to work in the country concerned at the time an offer of employment is presented and are responsible for obtaining work permits, visas, or other necessary authorizations. Proof of eligibility must be provided before the start date.

Language Requirements

All things being equal, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment that showcases the unique contribution of our employees to the success of our company.

As an equal opportunity employer, we encourage diverse applications so that we can have a workforce that is varied and representative of our customers and the communities where we live and offer our services.

Air Canada thanks all applicants for their interest, but only those selected for an interview will be contacted.

📌 Management Methods Advisor (Dorval)
🏢 Air Canada
📍 Dorval