Lead retail execution through customer operations, merchandising, and talent development while driving store performance and profitable sales growth. Shape daily priorities through transparent, customer-focused leadership.

As General Manager, you set the tone for the store team and bring the brand to life for customers and employees. You support store strategy, teach selling behaviors, and coach performance. Your leadership connects customer experience, operational execution, and team development.

Key Responsibilities:

- Lead brand selling behaviors with every customer interaction
- Recruit, hire, and develop high-performing team members
- Teach, coach, and provide meaningful performance feedback
- Drive store sales, productivity, and operational efficiency
- Represent the brand and promote community involvement

Requirements:

- Ability to lead and inspire through coaching
- Clear communication and active listening skills
- Strong organization, prioritization, and time management
- Strength driving metrics against business goals
- Ability to travel as required

Bring retail leadership, customer experience expertise, and talent development skills to guide store performance and profitable growth.

📌 Retail Store General Manager (Pointe-Claire)
🏢 Gap
📍 Pointe-Claire