Support Artech LLC’s Contact Centre Transformation program in Toronto with Amazon Connect and cloud-based contact centre expertise.

This experienced CCaaS Specialist supports enterprise contact centre solutions throughout their lifecycle. The role focuses on Amazon Connect, cloud-based contact centre technologies, and large-scale transformation delivery. Responsibilities span configuration, integration, migration, testing, deployment, and ongoing optimization of contact centre solutions.

Key Responsibilities:

- Support large-scale Contact Centre Transformation program activities
- Configure enterprise contact centre solutions using Amazon Connect
- Integrate cloud-based contact centre technologies
- Support migration, testing,



and deployment activities
- Optimize deployed contact centre solutions ongoing

Requirements:

- Experienced specialist-level contact centre technology background
- Solid hands-on experience with Amazon Connect
- Experience with cloud-based contact centre technologies
- Experience supporting enterprise contact centre solutions
- Availability for a twelve-month assignment in Toronto, Ontario

Apply your Amazon Connect, cloud contact centre, and transformation experience to enterprise solution delivery in Toronto.

📌 Amazon Connect CCaaS Specialist (Toronto)
🏢 Best Your Buy
📍 Toronto